A side-by-side look at a self-hosted WordPress feedback board and a hosted SaaS feedback platform, so you can match the tool to how you work.
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What’s the verdict?
Both tools let users submit and upvote feature requests, but they take opposite approaches. GravityBoard (GravityKit) is a self-hosted Kanban board for Gravity Forms entries that runs on your own WordPress site, so you own the data and pay a flat license no matter how many people vote. Canny (canny.io) is a dedicated, hosted feedback platform with a native roadmap, changelog, native integrations, and AI triage, billed per tracked user. The right choice depends on whether you want to own and self-host a board inside WordPress, or hand feedback management to a managed service.
Choose GravityBoard if…
You already run WordPress and Gravity Forms and want a self-hosted board you fully own: feedback data stays in your own database, on your own domain, with no third-party accounts or vendor lock-in. You want flat pricing that does not climb as your audience grows, voting with per-user vote budgets, and one tool that both collects requests and runs the work behind them on a Kanban board.
Choose Canny if…
You want a turnkey, dedicated feedback platform with a native roadmap and changelog, native integrations with tools like Jira and Intercom, and AI-assisted triage, and you would rather not run WordPress or host the data yourself.
Core differences and capabilities
Decision factor
GravityBoard
Canny
Hosting model
Self-hosted on your WordPress site
Hosted SaaS
Data ownership
Your WordPress database
Stored on Canny’s servers
Pricing model
Flat annual license
Per tracked user (scales with audience)
Free version
No
Yes, up to 25 tracked users
Built for
Kanban boards (feature voting is one use)
A dedicated customer-feedback platform
Submit and upvote requests
Yes
Yes
Public roadmap
Yes, via customizable status lanes with email notifications
This is the core trade. GravityBoard runs on your own WordPress site, so feedback data lives in your database, the board sits on your domain, and there is no third-party account or vendor lock-in. Canny is a hosted service: it is faster to launch and fully managed, but your data sits on Canny’s infrastructure and the board lives on a canny.io subdomain (or a custom domain on paid plans). If you would rather not run or maintain anything, Canny does the hosting for you. But if owning your feedback data and keeping it on your own server and domain matters, GravityBoard is the clear pick.
How pricing scales as your community grows
GravityBoard charges a flat annual license, and it does not matter whether ten people or ten thousand submit and vote. Canny bills by tracked user, meaning anyone who posts, votes, or comments, starting free up to 25 tracked users and rising as your audience grows, so an active public board can get expensive. As a rough guide, Canny is free and cheapest below 25 active participants, but once you pass roughly 100 (Canny Pro is about $948 a year) a flat GravityBoard license plus Gravity Forms is cheaper, and it stays flat as the community grows. The flip side is real, though: Canny’s free tier and turnkey setup make it cheaper and faster for a small team just getting started, and GravityBoard adds the cost of a Gravity Forms license and a WordPress site you have to run.
A dedicated feedback platform or a board you shape yourself
Canny is purpose-built for product feedback: a native roadmap, a changelog with subscriber emails, AI triage and duplicate detection, revenue-based prioritization, and native integrations with Jira, Linear, Intercom, and Slack. It is also the more established product, with a multi-year track record and strong third-party reviews (around 4.6 out of 5), while GravityBoard is newer and has few reviews so far. GravityBoard is a Kanban board first, with voting layered on, so you get submission, upvotes, status lanes, and comments, but not a changelog, AI triage, or native SaaS integrations. In return, GravityBoard doubles as a real project and task board for managing the work behind the requests, which Canny does not do.
Pricing and cost considerations
Cost factor
GravityBoard
Canny
Entry cost
$119/yr (single site)
Free, up to 25 tracked users
Ongoing costs
Annual license renewal ($119/yr single site) plus a required Gravity Forms license ($59 to $259/yr)
Subscription that rises with tracked users (Pro from $79/mo billed yearly)
Cost predictability
Flat, no matter how many people vote
Rises with tracked users (auto-upgrades by tier)
Cost scaling
By sites: $119 single, $199 (3 sites), $399 (1,000 sites)
By tracked users: $79/mo (100) up to about $529/mo (1,000), billed yearly
Refund policy
30-day money-back guarantee
None (refunds case-by-case)
Lifetime license available?
Yes ($499 to $1,499 one-time)
No (Business is custom)
Prices were accurate at the time of writing. Please check the product pages for current pricing.
Prices as of June 2026. GravityBoard also requires a Gravity Forms license, sold separately. Canny figures are billed annually; month-to-month costs more. Check each vendor’s pricing page for current rates.
Use cases and best fit
A WordPress site collecting feature requests from its own users
You already run WordPress and Gravity Forms, you want people to submit and vote without a per-user bill, and you want the board and the data on your own domain. GravityBoard turns a simple request form into a votable board with status lanes, all self-hosted, so the feedback loop lives on the site you already manage.
Best fit: GravityBoard
A SaaS product team that wants a managed feedback portal wired into its stack
The company may not run WordPress at all, and it wants a native roadmap and changelog, AI triage, revenue-based prioritization, and integrations with Jira, Intercom, and Slack out of the box. Canny is built for exactly this and is live in minutes with nothing to host or maintain.
Best fit: Canny
A team that wants to collect requests and manage the work behind them
Because GravityBoard is a Kanban board at heart, the same tool that gathers and ranks ideas can also run them through a delivery workflow, with assignees, checklists, comments, and notifications. Feedback and execution stay in one place on your own site, rather than in a feedback portal plus a separate project tool.
Best fit: GravityBoard
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Have more questions?
Here are a few common questions about choosing between GravityBoard and Canny.
Choose GravityBoard if you already run WordPress and Gravity Forms and want a self-hosted board you fully own, with flat pricing no matter how many people vote, especially if you also want a Kanban tool for managing the work behind the requests. Choose Canny if you want a turnkey, dedicated feedback platform with a native roadmap and changelog, deep integrations, AI-assisted triage, and no WordPress to maintain, and you are comfortable with per-tracked-user pricing and hosting your data on Canny’s cloud. The two overlap on collecting and voting on feedback; everything around that is where they differ. Our Canny-alternative guide shows what the GravityBoard version looks like in practice.
With GravityBoard, the board sits natively within your WordPress theme, so it matches your site with complete CSS control and no vendor branding. Canny shows “Powered by Canny” branding on its lower tiers, and removing it requires a paid plan, a common frustration among users.
GravityBoard does: GravityKit sells lifetime licenses, including a Lifetime All Access Pass, so you can pay once and keep receiving updates and support. Canny is a subscription-only SaaS, so there is no lifetime option, and your boards stay online only while you keep paying.
Both tools handle this well. Canny has a built-in changelog module that automatically emails users who voted for a feature once its status is marked complete. GravityBoard uses event-based Gravity Forms notifications: add GravityBoard’s voter-emails merge tag to a “Card Changed Lane” notification and everyone who voted is emailed when a card moves to your “Done” lane.
It can serve as one, with one honest caveat. GravityBoard is a self-hosted Kanban board for Gravity Forms entries that runs entirely on your own WordPress site, so your feedback data stays in your database and the board lives on your own domain rather than a separate vendor subdomain. Add its card voting and status lanes and it can serve as a public feature-request board. Just know it is a board with voting first, not a dedicated feedback portal like Canny, so you assemble the workflow yourself rather than getting one out of the box. Our guide to building a Canny-style board with GravityBoard walks through the setup.
No. GravityBoard is a flat annual WordPress license (from $119/yr for a single site), and the number of people who submit and vote does not change the price. Canny bills by “tracked user,” meaning anyone who posts, votes, or comments, so its cost rises as your audience grows, from a free tier of 25 tracked users to Pro at $79/mo (billed yearly, or $99 month-to-month) for 100, scaling up from there. For a public board with a large or growing community, GravityBoard’s flat license is the more predictable cost, though it does also require a paid Gravity Forms license. See the GravityKit pricing page for current figures.
A few, depending on what you need. Canny itself has a free plan (up to 25 tracked users), and there are open-source, self-hosted tools like Fider that are free to run on your own server. GravityBoard does not have a free version; it starts at $119 per year and assumes you already run WordPress and Gravity Forms. The trade-off is that the free options either cap your audience (Canny’s free tier) or ask you to host and maintain a separate app yourself (open-source), while GravityBoard keeps everything inside the WordPress site you already manage.
Yes. Visitors submit ideas through a standard Gravity Form on your site, each submission becomes a card, and logged-in users upvote them. GravityBoard supports up and down votes, an upvote-only mode that suits idea boards, sorting cards by vote count, and per-user “vote budgets” that give each person a fixed number of votes to spend. Voting requires a logged-in WordPress account, which also helps prevent duplicate or fake votes. The GravityBoard product page covers the voting options.
Partly. GravityBoard’s status lanes, for example Ideas, Planned, In Progress, and Complete, give you a public roadmap-style view of where each request stands, and it can notify submitters through Gravity Forms when a card moves. What it does not include is a dedicated changelog or release-notes feature. Canny ships both a native roadmap and a changelog with subscriber emails, so if publishing formal release notes to your users matters, that is a point in Canny’s favor.
No. Because Canny is a hosted SaaS platform, it operates outside of your WordPress database. To let your logged-in WordPress users vote on Canny without creating a second account, you need to configure a custom single sign-on (SSO) integration using JSON Web Tokens (JWT). GravityBoard lives inside WordPress and natively recognizes your existing users and roles.
Not natively. GravityBoard works inside the WordPress and Gravity Forms ecosystem, so it uses Gravity Forms notifications and can reach tools like Slack through Gravity Forms webhooks or add-ons, but it has no built-in catalog of SaaS integrations and no single sign-on. Canny offers native integrations with Jira, Linear, ClickUp, Intercom, Slack, and Salesforce, plus SSO (several on higher tiers). If native, out-of-the-box integration with your existing product stack is a priority, Canny leads here.
GravityBoard is the clear winner here. Because GravityBoard is built on top of Gravity Forms, you have access to custom fields, complex conditional logic, file upload restrictions, and multi-page forms. Canny uses a standardized form structure optimized primarily for simple text-based software feature requests.
Yes. GravityBoard is a Gravity Forms add-on, so it requires a WordPress site with Gravity Forms (a separate paid plugin) installed, plus a form with a dropdown or radio button field to create the board’s lanes. GravityView is optional and only adds a sortable table view. Canny needs none of this because it is a hosted service, so GravityBoard makes the most sense when you already run WordPress and Gravity Forms.
Yes. Canny is the stronger option for built-in AI. Its Autopilot features automatically detect duplicate feature requests, group them together, and generate summaries of long comment threads, saving product managers significant manual triage time. GravityBoard does not include AI feedback processing.
Ready to get started?
Turn Gravity Forms entries into kanban boards with voting, assignees, and notifications, all on your own WordPress site.