Our Values

Our values are Floaty’s values

GravityKit’s mascot is Floaty the Astronaut. Floaty is the soul of the company. We believe what Floaty believes:

  • Respect and love one another
  • Treat each other fairly
  • Care for the world and each other

GravityKit sponsors non-profits that further those goals:

  1. ✊🏿 Equal Justice Initiative promotes human rights
  2. 👩🏽‍💻 Girls Who Code develops the next generation of women coders
  3. 🌲 Eden Reforestation Project reduces extreme poverty and restores healthy forests by employing local people to plant millions of trees every year
  4. 🌳 Rainforest Trust helps protect rainforest, stops habitat loss before it begins, and saves endangered species
  5. 😻 ASPCA helps rescue and protect vulnerable and needy animals
  6. 🐮 The Humane League works to end the abuse of animals raised for food
  7. 🏡 Habitat for Humanity ensures that families around the world have save and secure homes
  8. 🤝 GiveDirectly sends money directly to people living in poverty

Our values

We work to embody the values and live up to the statements below:

  • GravityKit fosters a safe environment for our customers and our team. All are welcome and will be treated with respect and kindness.
  • We will not charge the customer without their consent.
  • A customer feels confident giving us money.
  • Our products will not damage customers’ sites, or harm their wellbeing.
  • Our customer data is managed responsibly and never sold to 3rd parties.
  • We protect customer information and does not abuse data provided to us.
  • We have processes in place to ensure the safety of our customers.
  • Our products achieve their stated goals.
  • Our products are usable by 99.99% of people.
  • Our customer service is prompt and helpful.
  • Our billing and account systems allow customers to easily manage their subscription.
  • Embody Floaty values in our interactions and every facet of the business: be respectful, helpful, and kind.
  • Empower and assist customers and each other.
  • Be patient, kind, and understanding with customers and each other.
  • Strive to communicate clearly in every interaction.
  • Respect all people.
  • Assume the best.
  • Behave with radical kindness.
  • Engage as partners in our customers’ success.
  • Help customers achieve their goals.
  • Grow personally and professionally: for ourselves, for each other, for customers, and for the world.
  • Share our expertise to empower and assist others.
  • Believe that each person is valuable and worthwhile. Not all people are a good fit to be our customers or team member, but they are just as valuable.