We Want You to Be Happy

We want you to be happy!

We believe GravityKit plugins are the best way to display, import, edit, export, and analyze your Gravity Forms entries. We want you to love our plugins. If you aren’t thrilled with your purchase over the next 30 days, we’ll refund your money.

We will process your refund as soon as we’re able to, normally within one business day. We reserve the right to deny a refund request at our discretion.

Request a Refund

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Comments

This field is for validation purposes and should be left unchanged.

What is your name?

Email used to purchase*

Please enter the email address you used to purchased GravityView. This will allow us to process your refund.

What order ID would you like a refund for?

What license key would you like a refund for?*

You can find your license key in your GravityKit Account. Also check your inbox for emails from [email protected] with the title “Your GravityKit purchase receipt”.

Main reason for your request*

We would love to know why you are requesting a refund. This will not affect your ability to receive a refund.

Missing or needed feature

Too hard to set up / confusing

Bug or performance problem

Price or value

No longer needed / one-time use

Switching to another solution

Other

Would you stay if we had the features soon?

Yes

No

Maybe

After submitting this form, we’ll be in touch with you soon!

What went wrong?*

Have you contacted support about this issue?*

Yes

No, and I don’t want to

No, and I would like assistance

What were you trying to do?*

What screen were you on? What were you trying to do?

What can we do to improve?*

What changed?*

Which solution are you switching to?

What’s the main reason for switching?*

Would a lower-tier plan or credit work for you?*

Yes

No

Maybe

Would you like a quick call with Zack, GravityKit founder?*

Zack would love to chat with you to help.

Yes

No, thank you

Chat with Zack about your request!

📆 Schedule a Call (opens in new window)