---
title: "GravityView updates aren’t displaying"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/gravityview/common-problems/gravityview-updates-arent-displaying/"
---

Are you certain that a plugin update exists, but you aren't seeing any update messages? This article is for you.

## 1. Reason 1: Your website doesn't know it exists yet.

Your website only checks for plugin updates every few hours. You can force it to check again. To do this:

#### 1.1 Go to the "Updates" page in the WordPress Dashboard.

In the WordPress Dashboard, go click on "Updates*."*

![Select "Updates" in the WordPress Dashboard menu for latest changes display](https://www.gravitykit.com/wp-content/uploads/2018/01/go-to-the-updates-page.png?1438983741)

#### 1.2 If you don't see GravityView in the plugin list, click the "Check Again" button.

![WordPress Updates screen with a button labeled "Check Again" for rechecking available updates](https://www.gravitykit.com/wp-content/uploads/2018/01/if-you-don-t-see-gravityview-in-the-plugin-list-click-the-check-again-button.png?1438983743)

#### 1.3 If you still don't see a GravityView update available, continue to the steps below.

## 2. Reason 2: Your license is inactive.

When you purchased GravityView, you should have received your license key, which enables GravityView to auto-update. If you haven't entered your license key, you won't be notified of updates.

![License key input box in GravityView settings for plugin updates and support activation](https://www.gravitykit.com/wp-content/uploads/2018/01/reason-2-your-license-is-inactive.png?1438983743)

#### 2.1 You have moved your site to a new domain.

If you activated your license for a staging or development website, make sure you re-activate it for the production domain. If you don't, updates won't be visible, even though the plugin license will appear to be valid.

#### 2.2 If your license is invalid, you will see the message "Not Valid".

There are a few reasons your license may be invalid:

- You have entered the wrong license key (please re-enter and try again)
- If you are using Version 1.1.5 or lower, make sure you have the "No-Conflict Mode" setting turned off when trying to activate the license. Versions 1.1.6 and higher don't have this issue.
- You have reached the limit on activations for your license. *Core* and *Core + Extensions* licenses are valid for five sites and *All Access* for 100. This may be because you have activated the plugin on a development site and live site. If that's the case, please contact us, and we'll sort it out for you. You can also upgrade your license on the [GravityKit Account page.](https://www.gravitykit.com/account/)

 
![License key entry shows invalid status message for GravityView updates](https://www.gravitykit.com/wp-content/uploads/2018/01/if-your-license-is-invalid-you-will-see-the-message-not-valid-.png?1438983744)

#### 2.3 If your license is valid, you will see "Status: Valid".

The plugin should be receiving updates.

![License key entered is valid and active; buttons to deactivate or check license](https://www.gravitykit.com/wp-content/uploads/2018/01/if-your-license-is-valid-you-will-see-status-valid-.png?1438983745)

## 3. Reason 3: You're running a version with broken updates.

Some versions of GravityView had issues with automatic updates. You will need to re-download the plugin if you're running one of these versions. Here's a list of GravityView releases with broken automatic updates:

- Version 1.1
- Version 1.3

 
On the GravityView Settings page, if you see the version number under the word GravityView (like in the image below), you're running a version with broken auto-updates.

![GravityView logo version 1.1 highlighted, indicating an update issue](https://www.gravitykit.com/wp-content/uploads/2018/01/reason-3-you-re-running-a-version-with-broken-updates.png?1438983745)

#### 3.1 Running a version with broken auto-updates?

Log into your [GravityKit Account page](https://www.gravitykit.com/account/) and scroll down to "Download History." Click on the "GravityView" link under Files. This will download the newest version of the plugin. From there, [follow the instructions to install the plugin](https://www.gravitykit.com/docs/gravityview/getting-started-gravityview/installing-gravityview/).

![Download History section showing GravityView and Import Entries files](https://www.gravitykit.com/wp-content/uploads/2018/01/if-you-re-running-a-version-with-broken-auto-updates.png?1438983746)