---
title: "My map is gray and there are no entry markers"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/gravityview-pro/maps-premium-view/my-map-is-gray-and-there-are-no-entry-markers/"
---

The problem is that your entries haven't been geolocated yet, so you must first check if your Google Maps API Key is correctly configured: [Signing up for a Google Maps API Key](https://www.gravitykit.com/docs/gravityview-pro/maps-premium-view/signing-up-for-a-google-maps-api-key/).

After doing this, go back to each one of your form entries, they should appear with this message:

![Office location entry indicating geocoding is not yet completed](https://www.gravitykit.com/wp-content/uploads/2025/10/file-UxP1BlLeJ9.png)
*Click on "Geocode This Address":*![Geocoding pending; click "Geocode This Address" in location settings to update map](https://www.gravitykit.com/wp-content/uploads/2025/10/file-7RN5Js1Jym.png)
*That should make the entry shows up on the map. Otherwise, get in touch with us so we can provide further assistance:*