---
title: "Error: Server returned an empty response"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/gravityimport/error-server-returned-an-empty-response/"
---

If you experience the following error message:

Server returned an empty response.

This usually means you have a caching issue. It could be related to a caching plugin installed on your website or even with CloudFlare (if your website uses it).

If you have a cache plugin installed, try deactivating it before starting the import process.

![Screenshot showing the import error](https://www.gravitykit.com/wp-content/uploads/2025/10/file-jy8Bezoedj.png)