---
title: "Troubleshooting 403 errors in GravityBoard"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/gravityboard/403-errors-in-gravityboard/"
---

If you are seeing **403 Forbidden** errors when trying to use GravityBoard, it usually means your server or hosting environment is blocking the API requests that GravityBoard needs in order to work.

## What’s happening

GravityBoard relies on the WordPress REST API to fetch and display your boards. You can check this by visiting these URLs in your browser.

Make sure to replace **example.com** with your site path!

```
https://example.com/wp-json/
```

```
https://example.com/wp-json/
```

If that works, confirm the GravityBoard endpoint works.

```
https://example.com/wp-json/gravityboard/v1/
```

```
https://example.com/wp-json/gravityboard/v1/
```

And finally, confirm that the `/boards/` endpoint works:

```
https://example.com/wp-json/gravityboard/v1/boards/
```

```
https://example.com/wp-json/gravityboard/v1/boards/
```

If any of these return a **403 Forbidden** error, it will prevent GravityBoard from functioning properly.

## Likely cause

The issue is not within GravityBoard itself. Instead, it is usually caused by your **server configuration or security firewall** (such as ModSecurity, a WAF, or a host-level rule) that incorrectly blocks requests to REST API endpoints.

## How to Fix It

- **Check the URLs above**
    
    Confirm whether the boards endpoint is being blocked.
- **Check your logs**
    
    Review your server/hosting logs around the time the error occurs. You’ll often see a firewall or security rule denying access.
- **Contact your hosting provider**
    
    Ask your host to adjust or whitelist the rules that are blocking REST API access to the following path, and any subpaths:

```
/wp-json/gravityboard/
```

```
/wp-json/gravityboard/
```

4. **Confirm access after adjustments**
    
    After your host updates the rules, reload GravityBoard. The error should be resolved.

## Next steps

If the issue persists even after your hosting provider has made adjustments, please reach out to GravityKit support with details of your hosting environment and any firewall/security plugins you may be using.