---
title: "What is this GravityKit charge on my bill, and do I need it?"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/general-help/what-is-this-gravitykit-charge-on-my-bill-and-do-i-need-it/"
---

If you've received a charge from GravityKit and aren't sure what it's for, you're in the right place. This often happens when a developer or former employee set up your website and the subscription renewed automatically.

### What is GravityKit?

GravityKit is a software company that makes plugins (add-ons) for WordPress websites. Our main product, **GravityView**, extends [Gravity Forms](https://www.gravityforms.com/) (a popular form-building tool) by adding features to display, edit, and manage form submissions on your website.

Common uses include:

- **Member directories**: Display a searchable list of people or businesses
- **Application portals**: Let users submit and track applications
- **Internal dashboards**: View and manage form data without accessing the WordPress admin
- **Data exports**: Automatically export form submissions to Excel, CSV, or cloud storage

If someone built custom functionality on your WordPress site using forms, there's a good chance GravityKit plugins are powering it.

### How to check if GravityKit is being used on your site

Log in to your WordPress admin dashboard (usually `yoursite.com/wp-admin` )

- Look for a **GravityKit** menu item in the left sidebar
- If you see it, click on it to see which GravityKit plugins are active
- You can also go to **Plugins** and search for "GravityKit" or "GravityView"

If you see GravityKit plugins listed, they are likely being used somewhere on your site.

### How to determine if you still need it

Ask yourself:

- Does your website have any directories, listings, or data displays?
- Do users submit applications, registrations, or other forms that need to be reviewed?
- Do you export form data regularly?

If you're unsure, we're happy to help you figure out what's been built. [Grant us temporary access to your site](https://www.gravitykit.com/docs/general-help/licensing/grant-support-access/) and we can review your setup and explain what GravityKit is doing for you.

### Your options

- **Keep your subscription:** Your license includes continued access to plugin updates and priority support. If your site relies on GravityKit functionality, keeping the subscription ensures everything continues working smoothly.
- **Request a refund:** If you've determined you don't need GravityKit, you can [request a refund](https://www.gravitykit.com/docs/general-help/billing/refunds/).
- **Get help understanding your setup:** Not sure what's what? [Grant us support access](https://www.gravitykit.com/docs/general-help/licensing/grant-support-access/) and we'll review your site and explain what was built.

### Managing your subscription

To manage your subscription settings, [log in to your GravityKit account](https://www.gravitykit.com/account/). From there you can view your licenses, update payment methods, or [turn off auto-renewal](https://www.gravitykit.com/docs/general-help/billing/turning-off-auto-renew-subscriptions/).

If you don't have access to the account because it was set up by someone else, [contact us](https://www.gravitykit.com/support/) with the email address associated with the charge and we'll help you gain access.