---
title: "Products show as unlicensed"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/general-help/licensing/products-show-as-unlicensed/"
---

If you have an active license key and the associated products appear as unlicensed, we recommend that you attempt to [forcibly remove](https://www.gravitykit.com/docs/general-help/licensing/cant-deactivate-license-key/) and re-add your license key.  
   
 If the problem persists, please [contact our support team](https://www.gravitykit.com/support) for further assistance.