---
title: "The “Download failed. Unauthorized” message"
date: 2026-04-23
author: "GravityKit"
link: "https://www.gravitykit.com/docs/general-help/downloads/the-download-failed-unauthorized-message/"
---

If you're trying to update a plugin and receive the message "Download failed. Unauthorized", first make sure your license is active.

#### [Here's how to activate your license.](https://www.gravitykit.com/docs/gravityview/getting-started-gravityview/activating-your-license/)

 If your license is active, then the problem is likely that you are running on a testing site and haven't activated the license on a non-test site yet.

 A test site is a site that is running on a local development computer, and has "debug", "testing", and similar words in the domain.

 If this is the case, please [contact support](https://www.gravitykit.com/support/) with your test site URL, and we will activate your URL manually.